We use plastic-free packaging, produced solely in the UK and branded with the John Smedley logo, for sending out all our web orders. Made from 100% recyclable materials — including FSC-certified, sustainably sourced pulp — these bags can be reused or totally recycled through standard household paper recycling.
For a limited time we are offering Free Delivery on all Worldwide orders.
Returns
Returns Policy
Extended Christmas Returns
For orders placed from 1st November 2023 to 12th January 2024: Items can be returned for a refund until 31st January 2024 (subject to our returns policy).
We hope you are completely satisfied with your purchase; however, should you wish to return a garment then please do so within 14 days from receipt of your goods.
With each order we will provide you with instructions on how to create a returns postage label to return any unsuitable items.
Within the United Kingdom, this service is free. For international orders, there is a small charge.