We use plastic-free packaging, produced solely in the UK and branded with the John Smedley logo, for sending out all our web orders. Made from 100% recyclable materials — including FSC-certified, sustainably sourced pulp — these bags can be reused or totally recycled through standard household paper recycling.
For a limited time we are offering Free Delivery on all Worldwide orders.
Returns
Returns Policy
Extended Christmas Returns
For orders placed from 1st November 2023 to 12th January 2024: Items can be returned for a refund until 31st January 2024 (subject to our returns policy).
We hope you are completely satisfied with your purchase; however, should you wish to return a garment then please do so within 14 days from receipt of your goods.
With each order we will provide you with instructions on how to create a returns postage label to return any unsuitable items.
Within the United Kingdom, this service is free. For international orders, there is a small charge.
Collars have been used by John Smedley ever since the men’s polo shirt, Isis was launched in the 1930s. We use six different collar designs, which are knitted at our Lea Mills factory in Derbyshire.
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How to take body measurements
1. Shoulder Width
Measured from the seam where the sleeves join the body part of the garment.
2. Chest Circumference
Measure across the fullest part of the chest, from one side to the other, then double for circumference.
3. Waist
For Trousers - Measure around your natural waistline at the belly button.
4. Body Length
Measure from the top of the shoulder to the bottom of body.
5. Sleeve length
Measured from under the armpit to the cuff, on the inside of the arm.
6. Inside Leg
For Trousers - Measure from the top of your inside leg at the crotch to the ground without shoes.