What are Cookies?
A cookie is a small file stored on your computer by a web site to give you a unique ID. Cookies help make it easier and faster for you to use our site at www.johnsmedley.com (“Website”) because it can remember if you've visited the Website, and they help us provide you with the information you need about your shopping activity or account details - when and where you need it.
A cookie generated by our Website [contains no information about you]. It contains only a numeric ID that, for example, allows you to retrieve your account details or shopping list.
Types of Cookies we use
There are three types of cookie that may be used during your visit to our Website:
These cookies are used to identify users between page loads. This allows our Website to remember certain settings, like which products a user has added to the basket. Session cookies are deleted when you close your browser. Without session cookies, the site would forget which items you placed in your shopping bag and you wouldn't be able to buy anything.
Persistent cookies remember your preferences and behaviour and help us to personalise your shopping. So, if the last time you visited, you decided that you wanted to shop the UK site in English and see prices in £s, that's what we'll show you. Persistent cookies remain on your browser until they expire automatically after a set time period, unless you delete them yourself.
THIRD PARTY COOKIES
John Smedley partners with third party companies for marketing and advertising purposes. These cookies allow us to make more informed decisions about what our customers want from us. Third party companies may employ a mixture of both session and persistent cookies. [Any information that they collect is anonymous.]
Third Parties we work with and why
FACEBOOK AND TWITTER
these cookies are required to enable our customers to share their shopping experiences through social media such as Facebook and Twitter etc. Please note that if you do choose to share through these social media providers that we don't control the setting of these cookies and we recommend that you check the provider's website for further information.
Can I delete or control my Cookies?
You can, if you prefer, set up your internet browser to not accept cookies. You should still be able to use our site without having cookies enabled.
Further information about controlling or deleting cookies visit https://ico.org.uk/for-the-public/online/cookies/
If you have any queries concerning your personal information or any questions on our use of the information, please contact firstname.lastname@example.org or
Online Customer Care Team
John Smedley Limited
Alternatively, you can telephone our customer care team on 0800 6523498 (international no. +44 (0)800 6523498 – English speaking support only).