Wool is a delicate natural fibre that deserves special treatment (as we all do from time to time). John Smedley has worked in partnership with Clothes Doctor to create our Wool Eco Wash. It extends the life of your favourite John Smedley garments through gentle cleaning, renewing and softening. It is also lightly scented with sandalwood and patchouli which are natural moth deterrents.
After washing, dry your garment flat on a towel to help keep the garment's shape.
We use plastic-free packaging, produced solely in the UK and branded with the John Smedley logo, for sending out all our web orders. Made from 100% recyclable materials — including FSC-certified, sustainably sourced pulp — these bags can be reused or totally recycled through standard household paper recycling.
For a limited time we are offering Free Delivery on all Worldwide orders.
Returns
Returns Policy
Extended Christmas Returns
For orders placed from 1st November 2023 to 12th January 2024: Items can be returned for a refund until 31st January 2024 (subject to our returns policy).
We hope you are completely satisfied with your purchase; however, should you wish to return a garment then please do so within 14 days from receipt of your goods.
With each order we will provide you with instructions on how to create a returns postage label to return any unsuitable items.
Within the United Kingdom, this service is free. For international orders, there is a small charge.